(718) 850-9100 , (212) 671-2263

Covid-19 Guidelines

Reliance/CET: top priority is always the safety of our customers and employees. It is important to us that we do all we can to keep you informed about how we are handling significant public health concerns like Coronavirus – COVID-19.

We are closely monitoring the latest reports from the World Health Organization (WHO), the Centers for Disease Control (CDC), and the health departments in Suffolk County, Nassau County, and New York City.

Below/attached are Prevention Tips: Our limousines, Sprinters, and Minibusses are cleaned and disinfected between each ride with cleaning and disinfectant agents (eco-friendly and scentless), paying particular attention to:

  • All door handles
  • Entire Front cabin
  • Entire passenger cabin
  • Trunk door handle,
  • Interior door panels
  • Seats
  • lights and climate control buttons
  • A/V buttons
  • Ventilation buttons and openings
  • Touchscreens
  • Window buttons

As a precautionary measure, all our chauffeurs are wearing medical face masks and gloves during the ride and have been asked to avoid shaking hands. Before every ride, all our chauffeurs are closely monitored and strongly advised not to report for work if they notice any symptoms of illness. As per our usual service standard, our chauffeurs will open the vehicle doors for the customers. We require that the sharing of all physical materials between our customers and chauffeurs is limited. We strongly advise a safe distance of a minimum of 6 feet (about 2 arms’ length) between our chauffeurs and our customers wherever possible. Our guests are required to sit in the back seat to keep a safer distance. Our chauffeurs will dispose of the gloves used between each ride to avoid cross-contamination. After each service, our chauffeurs will disinfect the entire passenger cabin. Before starting their workday, our staff disinfects commonly contracted areas from the previous chauffeurs

Reliance/CET kindly suggests that the customers practice the following measures while traveling:

  • Sanitize your hands before and after a ride
  • Avoid touching your eyes, nose, and mouth
  • Cough into the bend of your elbow
  • Wear a face mask if you are sick, or suffering from frequent coughing or sneezing
  • In case you are experiencing difficulty in breathing or rise in body temperature, consult a doctor
  • Maintain a safe distance of a minimum of three feet (or one meter) from everyone, regardless of whether they are exhibiting symptoms or not
  • Wash your hands often with soap and hot water for at least 20 seconds
  • Avoid close contact with people who are sick
  • Stay home if you are sick
  • Cover your cough or sneeze with a tissue, and immediately place the tissue in the trash
  • Clean and disinfect frequently-touched objects and surfaces using a regular household cleaning spray or wipe


  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Employees should stay home if you feel sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Follow CDCs recommendation for using facemask – Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
  • Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing

We will continue to monitor the situation and evaluate additional measures to support our employees ad Customers. At Reliance/CET, we pride ourselves in providing high-quality care by our professional team. After introducing the above measures, in line with official local guidance, we would like to assure you that it is business as usual within our company. However, as this is a rapidly changing situation, we will continue to closely monitor developments and will provide you with updates as required. We take our duty of care toward our employees and passengers very seriously. We instruct all our staff to continue the strict implementation of our internal safety procedures and additional limousine hygiene measures. Our promise is health and safety during this extraordinary times and we look forward to serving you for all Transporation needs.